Legal
Privacy Notice
How Exxo Packaging Sdn Bhd handles your personal data under the Personal Data Protection Act 2010 (PDPA). Versi Bahasa Melayu di bawah.
We only collect what we need to answer your enquiry and supply your order. We don't sell your data.
What we collect
- Your name, company, phone number and email address.
- Details of your enquiry or order — product, sizes, quantities, artwork and delivery address.
- Anything you send us by email, WhatsApp or phone, including files from Pack Fit or Carton Studio.
We collect this directly from you. Our Pack Fit and Carton Studio tools run in your browser and do not send us anything unless you choose to send us the result.
Why we use it
- To reply to your enquiry and prepare quotations.
- To process, produce, deliver and invoice your orders.
- To keep business and accounting records as required by law.
- To contact you about your orders or our products. You can ask us to stop at any time.
Giving us your contact details is voluntary, but without them we cannot reply to you or quote.
Who we share it with
Only with people who need it to serve you: our staff, delivery and logistics partners, and the service providers we use to run our business (such as email, WhatsApp and website hosting). We may also disclose data where the law requires it. We do not sell or rent your personal data.
This website
This website is hosted by Cloudflare, which processes basic technical data such as IP addresses to deliver and protect the site and to give us anonymous visitor statistics. It does not use advertising cookies. Fonts are loaded from Google Fonts, and map and WhatsApp links take you to Google and WhatsApp, which have their own privacy policies.
The enquiry form does not store your details on this website. It opens your own email app so you can send the enquiry to us directly.
How long we keep it
We keep your data for as long as needed for the purposes above, and for as long as Malaysian law requires us to keep business records (generally 7 years). After that we delete or destroy it.
Your rights
You may ask to access or correct your personal data, or ask us to stop using it for marketing. To do so, or for any question or complaint, contact us:
- Email: exxoemail@gmail.com
- Phone: 03-3134 2218 (office) or 012-918 2133
- Post: Exxo Packaging Sdn Bhd, Lot 8935, Jalan Udang Galah, Telok Gong, 42000 Port Klang, Selangor
We may charge a fee permitted by the PDPA for access requests, and we will reply within 21 days.
Changes
We may update this notice. The latest version is always on this page.
Last updated: 15 October 2026
Notis Privasi (Bahasa Melayu)
Exxo Packaging Sdn Bhd hanya mengumpul data peribadi yang diperlukan untuk menjawab pertanyaan dan membekalkan pesanan anda, selaras dengan Akta Perlindungan Data Peribadi 2010 (PDPA). Kami tidak menjual data anda.
Data yang dikumpul: nama, syarikat, nombor telefon, alamat e-mel, butiran pertanyaan atau pesanan (produk, saiz, kuantiti, reka bentuk dan alamat penghantaran), serta apa-apa yang anda hantar melalui e-mel, WhatsApp atau telefon. Data ini dikumpul terus daripada anda.
Tujuan: untuk menjawab pertanyaan dan menyediakan sebut harga; memproses, mengeluarkan, menghantar dan membuat invois pesanan; menyimpan rekod perniagaan seperti yang dikehendaki undang-undang; dan menghubungi anda mengenai pesanan atau produk kami (anda boleh meminta kami berhenti pada bila-bila masa). Pemberian maklumat adalah secara sukarela, tetapi tanpanya kami tidak dapat menjawab atau memberi sebut harga.
Pendedahan: hanya kepada kakitangan kami, rakan penghantaran dan logistik, dan pembekal perkhidmatan yang kami gunakan (seperti e-mel, WhatsApp dan pengehosan laman web), atau jika dikehendaki undang-undang. Laman web ini dihoskan oleh Cloudflare dan tidak menggunakan kuki pengiklanan. Borang pertanyaan tidak menyimpan butiran anda di laman web ini.
Tempoh simpanan: selama diperlukan untuk tujuan di atas dan selama tempoh rekod perniagaan yang dikehendaki undang-undang Malaysia (biasanya 7 tahun).
Hak anda: anda boleh meminta untuk mengakses atau membetulkan data peribadi anda, atau meminta kami berhenti menggunakannya untuk pemasaran. Hubungi kami di exxoemail@gmail.com, 03-3134 2218, 012-918 2133, atau Lot 8935, Jalan Udang Galah, Telok Gong, 42000 Port Klang, Selangor. Kami akan menjawab dalam tempoh 21 hari.
Sekiranya terdapat percanggahan antara versi Bahasa Inggeris dan Bahasa Melayu, versi Bahasa Inggeris akan diguna pakai.
Kemas kini terakhir: 15 Oktober 2026